FAQ

Shipping, Tracking & Customer Support

How long does shipping take?

Most US orders are processed within 1–2 business days. Delivery time depends on the shipping carrier and destination.

Will I receive tracking information?

Yes. Once your order ships, you will receive tracking information by email so you can follow your package.

Where are orders shipped from?

Orders are shipped from our US fulfillment centers.

Can I contact customer support about my shipment?

Yes. If you have any questions about your order, shipping status, or tracking number, you can contact us anytime through our contact page.

What if my package is delayed?

Carrier delays can occasionally happen. If your package appears delayed, please contact us and we will help you check the shipment status.

Can I ask questions before ordering?

Yes. You are always welcome to contact us with questions about our products, shipping, or your order.